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Learn • Manual Emergency Capture
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Extra safety update during active Visits

Manual Emergency Capture

Manual Emergency Capture lets a StayKnown user send an extra safety update while a Visit is already active. It is built for moments where the user wants trusted contacts to receive fresh location context without changing the normal Visit flow.

It is not the same as SOS. SOS is an urgent escalation state. Manual Capture is a deliberate extra checkpoint that supports safer movement, clearer contact awareness, and better real-world context.

What Manual Capture is for
A user may be walking to a car, entering a new place, meeting someone, waiting outside, or feeling unsure. Manual Capture lets them send one more safety signal while the Visit continues. It supports safety communication, but it does not replace emergency services.
Trigger
Tap
The user intentionally requests an extra capture.
Context
Active Visit
Capture works as part of the current safety session.
Result
Extra Update
Trusted contacts receive fresh safety context.
Experience by plan
Starter
  • •Starter can use Manual Emergency Capture during an active Visit with a daily limit of 3 captures.
  • •Useful for simple check-ins when the user wants to send one extra location update without triggering SOS.
  • •Works best when device location is enabled and the app can obtain a reliable location fix.
  • •Starter keeps the flow simple so core safety remains accessible while higher safety capacity stays plan-aware.
Note: Starter includes limited daily capture capacity. Upgrade inside the app when more emergency capture capacity is needed.
Visit + SOS›SOS›
Manual Emergency Capture
Scenario thinking
“I am not ready to trigger SOS, but I want my trusted people to get one more clear safety update right now.”

That is where Manual Emergency Capture fits. It gives the user an intentional way to send an extra location and safety context update during an active Visit.

It does not replace the normal Visit tracking rhythm. It works as an extra checkpoint when the user wants to refresh trusted contacts with the latest available context.

Safety and product posture
Manual Capture fills the gap between normal Visit updates and full SOS escalation.

Some moments are uncomfortable but not yet an emergency. The user may still want trusted contacts to know exactly where they are and that they requested a fresh update.

StayKnown can capture the latest available location, attach readable context where available, and send it without ending the Visit or interrupting the broader tracking rhythm.

How Manual Capture works
1) The user starts or continues an active Visit.
2) The user taps Manual Capture when they want an extra safety update.
3) StayKnown captures the latest available location and session context.
4) Trusted contacts receive the extra update while normal Visit tracking continues.
Why it is different from SOS
Manual Capture is a checkpoint. SOS is an emergency escalation posture. The distinction matters because users need a safety tool they can use before a situation becomes urgent.
This helps users communicate concern early without making every uncomfortable moment feel like a full emergency.
What contacts receive
A Manual Capture update can help trusted contacts understand:
• the user is still inside an active Visit
• the update was intentionally requested
• the latest available location context
• the timing of the extra safety signal
This improves clarity without making contacts guess whether the user is in SOS.
Location reliability matters
Manual Capture works best when location access is enabled, device sensors are available, and the app can obtain a reliable fix. StayKnown can explain failed captures with friendly safety-aware language instead of raw technical errors.
VPN restrictions and device location settings still matter because safety updates depend on trustworthy location context.
When a user might tap it
Manual Capture is useful when a user:
• arrives at a new place
• enters a vehicle or leaves one
• feels unsure but not ready to trigger SOS
• wants contacts to receive a fresh checkpoint
• needs to document a safety-relevant moment
Daily plan limits
Manual Capture should stay plan-aware so the backend can control fair use and premium value:
• Starter: 3 captures per day
• Pro: 6 captures per day
• ProMax: 10 captures per day
These limits keep the feature useful while preserving upgrade value for heavier safety routines.
Law-abiding explanation
Manual Capture is a user-directed safety action. It should not be used for stalking, coercion, harassment, unauthorized monitoring, or tracking another person without proper consent.
StayKnown safety tools should support lawful, consent-aware personal safety communication.
Why investors should care
Manual Capture adds retention value because it gives users a repeatable, everyday safety interaction — not only a rare SOS moment. It turns StayKnown into a daily safety companion rather than a single emergency button.
The feature also creates clear plan differentiation through daily capture capacity.
Search discovery focus
This page is written for discovery around manual emergency updates, safety location capture, and active Visit check-ins.

Visitors and search engines need simple wording: Manual Emergency Capture lets a user send an extra safety location update during an active Visit without ending the Visit or triggering SOS.

A user taps Manual Capture while walking home so trusted contacts receive a fresh checkpoint.
A Pro user sends several extra updates during a longer trip without interrupting LIVE sharing.
A ProMax user combines frequent capture, trusted contacts, Safety Gallery, and SOS readiness.
A contact understands the difference between a manual checkpoint and a full SOS emergency.