StayKnown Safety & Anti-Stalking Policy for lawful, consent-based protection.

1) Safety summary

Safety tools can protect people, but they can also be abused when used without consent, transparency, or lawful purpose. StayKnown’s safety model is based on user control, approved contacts, consent-aware communication, anti-stalking protections, reporting, enforcement, and lawful cooperation where necessary.

2) StayKnown safety mission

StayKnown was created to reduce uncertainty when a person is moving, visiting, meeting someone, travelling, working, going to school, commuting, chatting with trusted contacts, or facing a possible safety concern. It is designed as a safety-awareness and trusted-contact service.

• To help users share safety context with people they trust.
• To help approved contacts understand a user’s Visit, SOS, manual capture, chat map, or safety alert.
• To support responsible communication across families, friends, workplaces, schools, communities, and travel situations where lawful.
• To discourage hidden tracking, stalking, harassment, coercion, and misuse of location or contact data.
• To give users and contacts clearer safety context while still reminding them that official emergency services must be used for immediate danger.

3) Consent, notice, and transparency

Consent is central to StayKnown. A user must not use StayKnown to secretly place people into safety roles, repeatedly target someone who declined, or turn safety alerts into harassment.

• Only add contacts where you have permission, lawful basis, or a legitimate safety relationship.
• Tell contacts they may receive StayKnown alerts, map links, emails, push notifications, or safety context.
• Do not pressure someone into accepting contact approval or SOS responder responsibility.
• Respect declined, expired, removed, blocked, or withdrawn contact status.
• Do not use StayKnown to bypass privacy settings, blocked-add settings, contact preferences, or no-contact boundaries.
• Do not misrepresent what a StayKnown alert, map, SOS, or contact request means.

4) Trusted contacts and responder responsibility

Approved contacts and SOS responders must treat safety information with care. Receiving an alert does not give a person the right to shame, control, follow, expose, or threaten the user.

• Use alerts only for the safety purpose intended.
• Do not share live map links, chat map details, safety gallery images, profile information, or alert screenshots unnecessarily.
• Do not use location information to confront someone unsafely or take reckless action.
• Call or message the user where safe and appropriate.
• Contact appropriate local emergency channels if danger appears credible.
• Report abusive or suspicious alerts if StayKnown is being used to target, frighten, manipulate, or harass you.

5) Location safety, LIVE map, and accuracy limits

Location is sensitive. StayKnown location features must be used only for lawful, user-controlled, safety-focused purposes.

• Location accuracy depends on GPS, device hardware, operating system permissions, battery settings, network quality, VPN status, app state, and provider coverage.
• Location may be delayed, stale, approximate, missing, or wrong.
• Live maps and chat maps are safety context, not a legally certified or emergency-dispatch-grade location source.
• Users must not rely on StayKnown as their only method for life-critical decisions.
• Recipients should treat location as time-sensitive and approximate unless confirmed through other reliable channels.
• Location must not be used to stalk, threaten, shame, punish, expose, exploit, follow, or control another person.

6) SOS, manual capture, and emergency posture

SOS and manual capture are high-seriousness safety flows. They must not be used for jokes, revenge, manipulation, panic creation, or fake emergencies.

• Do not trigger SOS as a prank, test, punishment, threat, or manipulation.
• Do not create fake SOS alerts, fake Visit sessions, or misleading manual capture events.
• Do not use SOS or manual capture to force someone to answer, meet, send money, or reveal information.
• Do not misuse alerts to involve police, family, employers, schools, or public agencies under false pretenses.
• If danger is immediate, use official emergency services first.
• Repeated false emergency use may lead to restrictions, suspension, permanent ban, preservation of records, and lawful reporting where appropriate.

7) Chat, voice notes, stickers, media, and translation safety

StayKnown Chat and expressive tools must be used lawfully and respectfully. Private communication remains subject to safety, abuse, privacy, and acceptable-use rules.

• Do not use chat to threaten, harass, exploit, stalk, impersonate, coerce, groom, or intimidate anyone.
• Do not use voice notes, stickers, video stickers, music stickers, media, files, or reactions to target or abuse someone.
• Do not upload or send illegal, hateful, exploitative, stolen, private, threatening, or abusive content.
• Do not use translation to impersonate, mislead, manipulate, threaten, or hide abuse.
• Do not rely on translation as legal, medical, or emergency interpretation.
• Report abusive chat behavior, unsafe media, or repeated unwanted contact.

8) Stories, profiles, and public-facing trust surfaces

Stories, avatars, names, profiles, and safety gallery information can help people recognize who they are communicating with. They must not be used to expose, shame, stalk, impersonate, or pressure anyone.

• Do not post stories to target, shame, threaten, or expose another person.
• Do not impersonate another person using names, avatars, videos, images, or profile details.
• Do not use story replies to pressure or harass someone.
• Do not use place labels, backgrounds, profile cues, or media to reveal someone’s private location without permission.
• Do not upload another person’s image or private content without permission or lawful basis.

9) Minor safety, guardians, schools, and vulnerable users

Minors and vulnerable users require heightened care. StayKnown must never be used to exploit, groom, threaten, manipulate, secretly monitor, or control a child, teen, dependent, student, employee, or vulnerable person.

• Under 13 users are not permitted to create an account or use StayKnown.
• Ages 13–15 may use StayKnown only with active permission and supervision of a parent or legal guardian where allowed.
• Ages 16–17 may use StayKnown with parent or legal guardian permission/consent and lawful safety purpose where required.
• Adults must not use StayKnown to secretly monitor minors unless they have lawful authority and the use is consistent with applicable law and safety purpose.
• Schools, organizations, churches, nonprofits, workplaces, and youth programs should use StayKnown only with proper notice, consent, and role clarity.
• Reports involving minors, grooming, exploitation, stalking, coercion, or credible threats may receive heightened review and enforcement.

10) VPN, device integrity, and reliability rules

StayKnown may warn, restrict, or block certain flows where VPN, fake GPS, modified-device behavior, emulators, or suspicious signals can reduce safety reliability.

• Do not use VPNs, fake GPS, spoofing tools, emulators, automation, modified apps, or device manipulation to mislead StayKnown or contacts.
• Do not bypass safety gates, plan limits, contact approval, biometric checks, SOS verification, or enforcement restrictions.
• VPN use may reduce location confidence and may cause safety gates, warnings, restrictions, or Visit interruption behavior.
• Mid-Visit VPN disruption may affect alerts and trusted-contact confidence.
• Device and network integrity checks exist to protect users and reduce abuse.

11) Nigeria, United States, United Kingdom, EU, and global use

StayKnown may support users in different countries, but privacy laws, emergency systems, telecom reliability, map coverage, school rules, workplace rules, and consent expectations differ by region.

• In Nigeria, StayKnown should be used for lawful personal, family, community, travel, workplace, school, and safety awareness with trusted people.
• Users must not use StayKnown to shame, threaten, monitor, extort, pressure, or control another person.
• Contacts should understand that network issues, power, road conditions, rural coverage, city congestion, device quality, and provider delays may affect alerts.
• If immediate danger is suspected, contacts should use appropriate local channels, which may include trusted family, local police, medical help, FRSC, NSCDC, NEMA, state emergency agencies, private security, or nearby responsible responders depending on the situation.
• StayKnown does not replace Nigerian police, ambulance, hospitals, fire service, road safety, civil defence, disaster management, or any official authority.

• In the United States, StayKnown is not 911, a public safety answering point, law enforcement, EMS, fire department, or rescue provider.
• Users must respect state and federal laws on stalking, harassment, privacy, location sharing, minors, workplace monitoring, and protective orders.
• If immediate danger is suspected, contact 911 or the correct local emergency service.

• In the U.K. and EU, users and contacts should use official emergency numbers such as 999 or 112 where immediate danger is suspected.
• European users may have stricter consent, data protection, transparency, and privacy rights for location, contact, and safety data.
• In all countries, users must not use StayKnown to violate local laws, privacy rules, employment rules, school rules, family court orders, child-protection rules, sanctions rules, telecom rules, or emergency-service laws.

12) Prohibited uses

The following uses are prohibited and may lead to warnings, restrictions, suspensions, permanent bans, preservation of records, official reporting, or legal cooperation where appropriate.

• Stalking, harassment, intimidation, threats, coercion, retaliation, bullying, or control.
• Hidden tracking, covert surveillance, unauthorized monitoring, or location collection without lawful basis and required consent.
• False emergencies, fake SOS alerts, prank alerts, hoaxes, swatting, or misleading safety claims.
• Impersonation of users, contacts, guardians, responders, officials, medical workers, law enforcement, or StayKnown staff.
• Violence, kidnapping, trafficking, forced movement, exploitation, grooming, extortion, blackmail, doxxing, or physical-harm coordination.
• Fraud, scams, payment abuse, account deception, chargeback abuse, money laundering, or illegal financial activity.
• Violating protective orders, restraining orders, custody rules, school rules, workplace restrictions, or similar legal boundaries.
• Spamming contacts, mass messaging, unwanted notifications, or repeated requests after someone declines or blocks.
• Bypassing plan limits, safety gates, contact approval, device checks, VPN rules, SOS verification, or enforcement restrictions.
• Reverse engineering, scraping, API abuse, automation, fake GPS, bot activity, or interference with service integrity.
• Uploading or sending illegal, hateful, exploitative, stolen, threatening, or abusive content.

13) Recipient and trusted-contact duties

Recipients of StayKnown alerts must act responsibly. Receiving safety context does not grant ownership over the user, the user’s movement, or the user’s private information.

• Use alerts to support safety, not to shame, monitor, follow, threaten, or control the user.
• Treat location and timestamps as approximate and possibly delayed.
• Do not share alert links, screenshots, map links, profile details, or private information unnecessarily.
• Do not attempt unsafe confrontation or reckless intervention.
• Contact official emergency services or appropriate local safety channels if danger seems credible.
• Report misuse if alerts appear abusive, fake, coercive, or unsafe.

14) Reporting abuse or safety concerns

Report abuse when StayKnown is used for stalking, harassment, threats, fraud, false alerts, coercion, contact abuse, minor exploitation, impersonation, or unsafe behavior.

• Use the subject line: StayKnown Safety Report.
• Include dates, times, usernames, emails, profiles, alert examples, screenshots, or session details if safe.
• Explain whether you asked the person to stop.
• Tell us if there is a minor, protective order, immediate danger, or legal concern.
• Do not put yourself in danger to collect evidence.
• If immediate danger exists, contact local emergency services first.

15) Enforcement, safety review, and appeals

StayKnown may use technical, policy, and support processes to reduce misuse and protect users, contacts, and the public.

• Warnings or safety education.
• Temporary or permanent restrictions on contacts, alerts, chat, stories, media, manual capture, SOS, Visit, or account features.
• Contact removal, request blocking, thread blocking, or visibility limits.
• Account suspension or permanent account ban.
• Device, network, payment, or identifier restrictions.
• Removal or restriction of abusive content.
• Preservation of records where appropriate.
• Cooperation with valid legal process or emergency disclosure rules where applicable.

If you believe an enforcement action was a mistake, you may contact support for review. StayKnown is not required to restore access where risk remains.

16) Legal cooperation and preservation

StayKnown respects applicable law and may respond to valid legal process. We may preserve or disclose information if required by law or if necessary to enforce policies, protect rights and safety, prevent fraud, or prevent harm.

• StayKnown may preserve logs and records where required by law or reasonably needed to investigate abuse, threats, fraud, or safety risks.
• StayKnown may cooperate with valid legal process.
• StayKnown may review emergency disclosure requests where there is credible risk of serious harm.
• StayKnown does not support covert surveillance or unlawful monitoring.
• StayKnown may reject, narrow, or challenge requests that are overbroad, unlawful, unsafe, unclear, or connected to misuse.

17) Contact and related policies

For safety questions, abuse reports, contact approval concerns, privacy concerns, legal concerns, or security reports, use the appropriate StayKnown support route.

• Support: support@stay-known.com
• Report immediate danger to official emergency services first.
• Use Abuse Reporting for stalking, harassment, unwanted contact, impersonation, false emergency use, or unsafe behavior.
• Use Security Disclosure for vulnerability reports or platform-integrity concerns.
• Use Law Enforcement & Emergency Requests for valid official requests, preservation, or urgent legal concerns.