Live Visit + SOS Ready
When a Visit starts, LIVE mode turns on — and SOS stays on standby for Pro and ProMax, so you can escalate in one tap if something feels wrong.
What this means in real life
You start a Visit when you’re heading somewhere — your trusted contacts receive clear updates while it’s active. If a situation turns urgent, SOS escalates the tone and clarity of the alert so recipients instantly understand it’s not a normal update. Visits are for safety sharing — not public tracking.
EXPERIENCE BY PLAN
Starter
- •Start a Visit and share LIVE only while the Visit is active — when you end it, sharing stops immediately.
- •Contacts receive clear, readable updates (what’s happening + session context).
- •SOS is locked on Starter. You can still use Visits for everyday check-ins.
- •Designed for low-friction safety — simple, clean, and easy to explain to a trusted person.
Note: For upgrades, use the in-app plan page so your plan status stays verified and consistent across devices.
How a Visit works (simple timeline)
1) Tap Start Visit. LIVE activates automatically for the session.
2) Your trusted people receive updates while the Visit is active. (They see context, not just a random ping.)
3) Tap End Visit. Sharing stops immediately.
Example: “Heading home.” → updates continue until you end the Visit.
When SOS applies (Pro / ProMax)
SOS is for moments when you feel unsafe or need urgent attention. It’s designed to be fast: one clear action that triggers a stronger alert flow.
Example phrases: “I’m being followed.” “I’m in trouble.” “Check on me now.”
Tip: If you’re on Starter, use Visits for safety check-ins and upgrade inside the app if you need SOS standby.
What your contacts receive
Contacts get a readable message with context: who it’s from, what’s happening (Visit vs SOS), and what you want them to do next.
Examples: “Visit started — LIVE updates active.” / “SOS triggered — please act now.”
Why it matters: clarity reduces hesitation — recipients know whether it’s routine sharing or urgent escalation.
Privacy & anti-stalking posture
Live sharing is scoped to safety: it’s meant for trusted people and emergency use — not tracking. Visits end → sharing ends immediately to reduce misuse.
StayKnown is designed to be safety-first. If something feels wrong, do not share alerts publicly — keep it within trusted recipients.
Signals the UI makes obvious
You’ll see clear states so you can understand what’s active at a glance: Idle (nothing shared), LIVE (Visit is actively sharing), and SOS (urgent escalation).
If you enabled Visual Severity in settings, these states become even more distinct visually (purely visual — no behavior change).
Plan gating, explained clearly
Starter: Visits for everyday safety check-ins.
Pro: Adds SOS escalation during unsafe moments + richer safety guidance.
ProMax: Most complete posture — maximum clarity + premium safety context.
Upgrades are handled inside the app to keep entitlements consistent and verified.