StayKnown Trust & Safety Center for real protection, approved contacts, and responsible safety sharing.
StayKnown is built for safety-aware relationships: people you know, contacts you trust, locations you choose to share, and emergency moments that must never be abused. This center explains how StayKnown protects users, prevents misuse, and sets clear boundaries for responsible use.
StayKnown is built around trusted contacts, approved access, consent-aware safety flows, and responsible emergency context.
Location context is for Visits, LIVE sharing, SOS, Manual Capture, and approved-contact safety awareness — not stalking.
False emergencies, prank alerts, coercive SOS use, or using alerts to frighten people can lead to review and restrictions.
Safety architecture users can understand
Clear prohibited safety misuse
Full platform rules for location, chat, media, payments, contacts, and safety behavior.
Anti-stalking, anti-harassment, anti-coercion, and false emergency rules.
Report stalking, unwanted contact, impersonation, false SOS, threats, or unsafe behavior.
StayKnown supports awareness — it is not official emergency dispatch
StayKnown is not police, ambulance, fire service, emergency dispatch, rescue service, hospital, road safety, civil defence, disaster management, government authority, or official emergency response. If immediate danger exists, contact local emergency services or proper local authority first.
Safety records must be useful without becoming careless
Location, contact, SOS, chat, media, payment, and security records can be sensitive. StayKnown’s safety posture is to use data for service operation, user protection, abuse prevention, support, legal compliance, and safety review — not covert surveillance.
Extra care for people who need stronger protection
Underage users and teen safety flows require careful guardian involvement, lawful permission, and strong anti-exploitation rules.
StayKnown must not be used to secretly control, pressure, exploit, groom, threaten, or monitor a child, teen, dependent, student, or vulnerable person.
Schools, workplaces, nonprofits, churches, families, and business users must use StayKnown with proper notice, role clarity, and lawful basis.
What can happen when StayKnown is misused
Reports and suspicious behavior may be reviewed for safety, fraud, harassment, or legal concern.
Features, contacts, alerts, chat, media, payments, or account access may be limited.
Relevant records may be preserved where needed for safety, abuse review, disputes, or law.
Where appropriate, StayKnown may cooperate with valid legal process or emergency requests.
Report stalking, harassment, false SOS, unwanted contact, impersonation, fraud, or unsafe media.
Official request handling, emergency disclosure, legal preservation, and user notice rules.
Responsible vulnerability reporting and platform integrity concerns.
Report abuse, get help, or learn the rules before using safety features.
If someone is misusing StayKnown for stalking, harassment, false SOS, unwanted contact, impersonation, payment fraud, or unsafe behavior, use the correct route below. If immediate danger exists, contact local emergency services first.
Read the connected safety policies
Self-service answers for safety, SOS, live map, contacts, chat, billing, privacy, and account help.
Main agreement for accounts, safety use, subscriptions, enforcement, and liability limits.
How StayKnown processes account, location, contact, chat, media, payment, and legal-request data.
Visit sessions, LIVE sharing, SOS, manual capture, chat maps, VPN gates, and accuracy limits.
Anti-stalking, anti-harassment, consent, emergency misuse, and trusted-contact safety rules.
Subscriptions, Pro, Pro Max, wallet, coins, receipts, payment failure, cancellation, and refunds.