Support RequestSafety HelpStayKnown Support

Submit a StayKnown request for account, safety, location, contact, chat, billing, wallet, or app support.

Use this page to ask StayKnown for help with the app, your account, contact approvals, SOS setup, Visit sessions, LIVE map links, chat, notifications, billing, coins, wallet, safety settings, or policy questions.

Updated: April 30, 2026

Request details

Full name

Email address *

StayKnown username

Account email

Tell us what happened

Subject *

Message *

Minimum 20 characters. Do not include passwords, OTPs, full card numbers, or unnecessary private data.

App context

App platform

App version

Device info

Related policy

I agree that StayKnown may contact me about this request using the email address I provided. I understand this form must not be used for threats, harassment, fake emergencies, illegal requests, impersonation, spam, payment fraud, or requests to bypass safety systems.

By submitting, you agree that StayKnown may process this request under its Privacy, Terms, Safety, Retention, and Acceptable Use policies.